Privacy Policy
Last Updated: 13.08.2025
Digital Advice Lab (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and any details you voluntarily provide.
Technical Data: IP address, browser type, operating system, device identifiers, and access times.
Usage Data: Pages visited, actions taken, and interactions with our website.
Cookies & Tracking Data: Information collected via cookies, pixels, and similar technologies (see our Cookie Policy).
2. How We Use Your Information
We process your personal data for the following purposes:
To provide and maintain our services.
To communicate with you, respond to inquiries, and provide customer support.
To send marketing and promotional communications (only with your explicit consent).
To analyze website usage and improve our content, services, and security.
To comply with legal obligations and enforce our terms.
Legal bases for processing (under GDPR/KVKK) include:
Performance of a contract
Compliance with legal obligations
Your explicit consent
Our legitimate interests (such as improving services and ensuring security)
3. Cookies and Tracking Technologies
We use different types of cookies:
Essential cookies – required for core functionality.
Analytics cookies – help us understand user behavior (e.g., Google Analytics).
Advertising cookies – used for targeted ads (if applicable).
You can manage your cookie preferences at any time through your browser settings.
4. Information Sharing
We may share your data with:
Service providers and processors – e.g., hosting companies, analytics providers.
Legal authorities – when required to comply with laws or protect our rights.
Business transfers – in the event of a merger, sale, or acquisition.
We do not sell your personal information to third parties.
5. International Data Transfers
If we transfer your data outside your country, we ensure adequate protection through:
Standard Contractual Clauses approved by the European Commission, or
Other lawful safeguards as required by applicable data protection laws.
6. Data Retention
We retain personal data only for as long as necessary:
Account data: up to 2 years after account closure.
Transactional and communication records: 90 days to 2 years depending on legal requirements.
Marketing preferences: until you withdraw your consent.
7. Your Rights
Under GDPR/KVKK, you have the right to:
Access your personal data.
Request correction or deletion.
Object to processing.
Restrict processing.
Request data portability.
Withdraw consent at any time.
To exercise your rights, contact us via Contact page.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with information, please contact us for deletion.
9. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We may notify you via email or a prominent website notice.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, you may contact our Data Protection Officer (DPO) via Contact page.